With ARCOS, CGEMC system operators push a button on their keyboard or mobile device and let the automated callout system organize the calls for help, which has also improved the rate at which workers accept calls. “With our manual method, that all-hands call would’ve taken up to an hour to complete ARCOS helped us restore power 30 to 45 minutes sooner, which has a positive impact on CAIDI, SAIDI, customer satisfaction and revenue.”īefore installing the ARCOS SaaS platform, CGEMC – a non-union, 59,000-meter customer-owned electric cooperative serving 14 counties south of Atlanta – relied on its system operators and supervisors to manually call crews to find workers available for restoration work. “We run a very lean organization and had a pop-up storm requiring an all-hands call for help using ARCOS, more than 80 percent of our workforce responded within two minutes,” said John Harkness, senior vice president of Distribution Services at Jackson, Ga.-based Central Georgia EMC (CGEMC). Finally, the additional capacity added through this project should attract more transient aircraft to the Jetport.COLUMBUS, Ohio – Novem– ARCOS ® LLC, the market leader for utility and critical infrastructure resource-management solutions, has implemented its ARCOS Callout and Scheduling Suite for Central Georgia Electric Membership Corporation, so the co-op can automatically contact available workers to restore service in the wake of any sudden event or an incident outside normal business hours. Stationing the Forest Service aircraft at the Jetport will also increase the airport's fuel sales, its primary source of revenue, enabling the airport to make future investments to attract private capital and create jobs. To streamline its operations and reduce overhead costs, the Forest Service is consolidating its statewide aircraft maintenance operations at Sanford-Lee County. The Forest Service operates more than 30 aircraft stationed at 11 facilities throughout the state. The Forest Service plans to lease the buildings on a 30-year contract with the Airport Authority, and headquarter five planes at the Jetport, with another 25 flown in for regular maintenance. The loans will fund construction of three new buildings at the airport: a 10,000-square-foot hanger capable of housing maintenance operations, a 2,500-square-foot storage facility, and a 2,000-square-foot office complex for Forest Service workers. Forest Service jobs in Lee County, as well as 50 construction jobs during the project's stages. The airport expansion project will create or relocate 14 direct N.C. ![]() This project will create jobs at a municipally operated airport and will help attract additional private aircraft to the airport. In addition to the companies directly located at the site, the Jetport supports other Lee County businesses by providing convenient access to air transportation. The Raleigh Executive Jetport is a growing part of Lee County's economy, with seven air industry businesses already located at the airport. ![]() Further, these funds will be matched with $200,000 from the Sanford-Lee County Airport Authority. Central EMC will also match the grant with $60,000 in funding, which will be deposited into the EMC's revolving loan fund and loaned out within three years. The funds will help consolidate and relocate of the North Carolina Department of Forest Resources' airplane maintenance services at the Jetport.Īpproximately $300,000 of the funding is a revolving grant - once the money is paid back to Central EMC, the cooperative can re-distribute it for other economic development projects in its service area. Central Electric Membership Corporation, located in Sanford, will use $800,000 in zero-interest USDA Rural Economic Development loans and grants to assist the Sanford-Lee County Airport Authority in its expansion of the Raleigh Executive Jetport.
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